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Activity: Creating an Air District Customer Portal User Account

Step-by-step tutorial in online format explaining how to create an Air Districtuser account.

Site: Air District Online Learning Center
Course: Online Asbestos Notification System
Book: Activity: Creating an Air District Customer Portal User Account
Printed by: Guest user
Date: Tuesday, October 15, 2019, 5:39 PM

Visit the Customer Portal

1. Go to the Air District Customer Portal page.

2. Click the Sign Up Now button.

Step 1: User Profile

a. In the Email Address field, enter your email address.

b. In the Confirm Email Address field, enter the same email address.

c. In the Password field, enter a password. The password must have a minimum of 8 characters, 1 number, and 1 uppercase letter.

d. In the Confirm Password field, enter the same password.

e. In the reCaptcha section, enter the text you see in the reCaptcha window into the field where you see: “Type the text”

f. Click the Continue to Next Section button.

A confirmation message will indicate that an activation email has been sent to the email address you provided.

You can leave the confirmation window open or you can close it.


Check your email for the activation email and click the link to activate your account.
You should receive the activation email from noreply@baaqmd.gov within 10 minutes;
if you do not receive the email, check your junk or spam folder.

The activation link will be valid for the next 24 hours. If you do not click the link within 24 hours, the email link will redirect you to a page where you can request a new activation link. Alternatively, you can click the Resend Activation Link button if the window is still open.

Clicking the activation link will activate your Customer Portal account and bring you to Step 2 in the sign up process.


Step 2: Contact Info

a. Enter your contact information into the fields provided.

Fields that are not required are marked as optional.

b. Check the I have read and accept the Terms & Conditions checkbox.

c. Click the Create Account button.



Step 3: Facilities

The optional Facility Access Code is a single-use code that may have been provided to you by the Air District for the purpose of linking your existing facility with your Air District Customer Portal account. If you have an existing facility but do not have an access code, just leave the field blank.

The Facility Access Code does NOT apply to users who want to create Asbestos Job Notifications.

a. In the Facility Access Code field, enter the code provided to you by the Air District.

If you do not have a Facility Access Code, leave the field blank.

b. Click the Done button to continue to the Customer Portal.

Upon completion of the Air District’s Customer Portal account sign up process, you will receive a Welcome email with confirmation of your account as well as contact information for the Air District’s Permit Help department if you need assistance.