Activity: Creating an Air District Customer Portal User Account
Step 1: User Profile
a. In the Email Address field, enter your email address.
b. In the Confirm Email Address field, enter the same email address.
c. In the Password field, enter a password. The password must have a minimum of 8 characters, 1 number, and 1 uppercase letter.
d. In the Confirm Password field, enter the same password.
e. In the reCaptcha section, enter the text you see in the reCaptcha window into the field where you see: “Type the text”
f. Click the Continue to Next Section button.
confirmation message will indicate that an activation email has been sent to
the email address you provided.
You can leave the confirmation window open or you can close it.
Check your email for the activation email and click the link to activate your
You should receive the activation email from firstname.lastname@example.org within 10 minutes;
if you do not receive the email, check your junk or spam folder.
The activation link will be valid for the next 24 hours. If you do not click the link within 24 hours, the email link will redirect you to a page where you can request a new activation link. Alternatively, you can click the Resend Activation Link button if the window is still open.
Clicking the activation link will activate your Customer Portal account and bring you to Step 2 in the sign up process.